EMPLOYMENT OPPORTUNITIES

POSITION: Community Housing Coordinator
TERM POSITION: Two-year contract up to March 31, 2028 with an opportunity for renewal based on funding
HOURS OF WORK: Monday to Friday 8:30 am – 4:30 pm
REPORTS TO: Housing Manager
WAGE RANGE: $65,000 – 80,000

The Community Housing Coordinator is responsible for the overall coordination, administration, and day-to-day operations of the SȾÁUTW̱ Multiplex. This role blends property management, project coordination, and tenant support to ensure the delivery of safe, stable, and culturally supportive housing for SȾÁUTW̱ community members.

Reporting to the Housing Manager, the Coordinator oversees building operations, tenancy management, and maintenance while also leading housing-related projects, partnerships, and reporting requirements. The position plays a key role in supporting tenants to maintain housing stability, fostering positive community relationships, and connecting residents to appropriate services and supports.
Working closely with Tsawout Housing Association and SȾÁUTW̱ First Nation, the Community Housing Coordinator ensures all activities align with applicable housing policies, funding agreements, and organizational priorities, while contributing to the long-term sustainability and success of the Multiplex housing program.

• Building operations: Maintain safe, clean, and functional units and common areas through routine oversight and responsive issue management.
• Tenancy administration: Administer tenancy agreements, coordinate move-ins/move-outs, and maintain complete tenant files and occupancy records.
• Inspections & compliance: Conduct move-in, routine, and move-out inspections and document findings to support policy and agreement compliance.
• Maintenance coordination: Identify, prioritize, and coordinate maintenance and repairs with internal resources and contractors, tracking completion to close-out.
• Financial & administrative support: Collect rent, track arrears, reconcile records, and support housing-related budgeting and reporting processes.
• Tenant support: Provide respectful, culturally safe, trauma-informed support, respond to concerns, support conflict resolution, and connect tenants to services as appropriate.
• Projects, partnerships & reporting: Coordinate housing-related projects and reporting with internal teams, funders, and external partners to meet all requirements.
• Communication & relationships: Foster positive community relationships and contribute to a stable, supportive, and well-managed housing environment.
• Routine inspections: Complete and document routine building/unit inspections at least monthly, escalating health and safety issues immediately.
• Arrears follow-up: Follow up on rent arrears within 5 business days and maintain a clear, documented plan for resolution in each case.
• Work order turnaround: Log maintenance requests within 1 business day and track progress until completion and tenant confirmation.
• Reporting cadence: Provide an operations summary report to the Housing Manager at least monthly (occupancy, arrears, maintenance, and emerging risks).

• Property & Housing Management – Skilled in tenancy administration, building operations, and maintaining safe, well-functioning housing.
• Project Coordination & Organization – Able to manage multiple initiatives, track progress, and ensure compliance with policies and reporting requirements.
• Communication & Interpersonal Skills – Strong ability to build relationships, mediate conflicts, and engage respectfully with tenants, colleagues, and partners.
• Cultural Awareness & Trauma-Informed Practice – Knowledge of Indigenous history and ability to provide culturally safe, supportive, and non-judgmental service.
• Problem-Solving & Adaptability – Able to assess situations, respond to challenges, and implement effective solutions.
• Administrative & Financial Management – Competent in record-keeping, rent collection, and supporting budgeting and reporting processes.

• Diploma or degree in Property Management, Business Administration, Community Development, Housing Management, or a related field, or an equivalent combination of education and experience.
• Minimum 1–2 years in property management, housing administration, project coordination, or a related field.

Assets:

• Experience administering residential tenancy agreements and knowledge of First Nation housing policies.
• Experience working with Indigenous communities, non-profit organizations, or social services.
• Experience working cooperatively with people with diverse needs, lived experience, and abilities.

• Office-based with use of standard office equipment
• Occasional travel for meetings and events
• Occasional evening or weekend work to meet community and organizational need
• Primarily on-site at the SȾÁUTW̱ Multiplex, and administration building (Band office) with occasional travel to off-site meetings.
• Use of stairs and mobility throughout all areas of the building required.
• Ability to lift up to 30 pounds and perform repetitive tasks (sitting, standing, walking, bending).
• On-call responsibilities may be required as operational needs dictate.
• Extended hours may be necessary during peak periods.

Interested candidates are invited to submit a cover letter and résumé outlining their qualifications and interest in the position. Email all applications to Monique Horne housingmanager@tsawout.ca.

Tsawout First Nation is committed to building a workforce that reflects the community it serves. In accordance with Section 41 of the BC Human Rights Code, preference may be given to qualified Indigenous applicants, including Indigenous, Métis, and Inuit candidates.

All applicants are encouraged to self-identify in their application if they choose. Hiring decisions will be made based on merit, qualifications, and organizational needs, while supporting SȾÁUTW̱ First Nation’s commitment to Indigenous employment and self-determination.

Culture/Language

Respect for and working knowledge of the W̱SÁNEĆ culture and SENĆOŦEN language is required.

Personal Attributes

The ideal candidate is empathetic, professional, and culturally sensitive, demonstrating respect for diverse backgrounds and lived experiences. They communicate clearly and effectively, both verbally and in writing, and are highly organized with the ability to manage multiple priorities. They work well independently and collaboratively, showing initiative, adaptability, and resilience when addressing challenges. Integrity, patience, and a commitment to fostering a supportive, respectful, and culturally safe environment are essential qualities for success in this role.

Our benefits package includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Life insurance