Rent is due on the first of each month. Accepted methods include pre‑authorized debit (PAD), e‑transfer, or in‑office payment.

• Set up PAD: Complete the online PAD form (see Forms & Documents) or complete one in the Tsawout Housing Office.
• Late fees & NSF: Please review your tenancy agreement for grace period, late fees, and NSF steps.
• Receipts & tax statements: Contact the Housing Office for annual statements.

Call 911 for any life‑threatening emergency, fire, or crime in progress.

• Know your evacuation routes and muster point (see Tenant Handbook).
• Alarms are tested periodically; notice will be posted in advance.
• Be prepared for wildfire smoke or power outages; keep a small kit on hand.