DIRECTOR OF PROGRAMS & SERVICES

POSITION OVERVIEW

POSITION: DIRECTOR OF PROGRAMS & SERVICES
HOURS OF WORK: PERMANENT, FULL-TIME (35 HOURS/WEEK)
REPORTS TO: EXECUTIVE DIRECTOR
WAGE RANGE: STARTING AT $115,000 & UP, ANNUAL SALARY

SȾÁUTW̱ First Nation is seeking an experienced, strategic, and culturally grounded leader to serve as Director of Programs & Services. Reporting to the Executive Director, this senior leadership role provides oversight and direction to program and division leaders and is responsible for the effective planning, delivery, evaluation, and continuous improvement of Nation programs and services. The Director ensures that services are delivered in alignment with Nation values, governance priorities, community needs, and applicable legislation. This position combines strategic leadership, operational oversight, financial accountability, and community engagement to strengthen service delivery and long-term sustainability for SȾÁUTW̱ members.

TO APPLY

Apply online now by clicking the button below.

KEY RESPONSIBILITIES

Strategic & Operational Leadership

  • Lead and oversee all Nation programs and services to ensure high-quality, culturally responsive service delivery.
  • Contribute and guide the translation of Chief and Council direction and strategic priorities into operational plans, policies, and measurable outcomes.
  • Guide division leaders in achieving annual deliverables aligned with the Nation’s operational plan.
  • Facilitate quarterly planning and interdepartmental leadership meetings to ensure coordination and accountability.
  • Identify opportunities for service improvement, innovation, and long-term planning. Financial Management & Accountability
  • Provide oversight of operational budgeting, financial planning, and expenditure monitoring across divisions.
  • Support leaders in developing annual budgets, quarterly forecasts, and spending plans.
  • Ensure compliance with the SȾÁUTW̱First Nation Financial Administration Law, financial policies, and funding agreements.
  • Monitor budgets and implement corrective measures to achieve financial targets where necessary.
  • Support funding applications, grant proposals, and required reporting to funders.
  • Contribute to SȾÁUTW̱First Nation’s annual budgeting process and long-term financial sustainability planning.

Policy Development & Governance Alignment

  • Lead the development and implementation of policies, procedures, and operational standards that strengthen service delivery and compliance.
  • Ensure operations adhere to applicable federal and provincial legislation and regulatory frameworks.
  • Support culturally informed policy implementation and governance best practices. Leadership & Human Resource Development
  • Mentor, coach, and support division leaders to build program organizational capacity and leadership excellence.
  • Promote a collaborative, culturally safe, and trauma-informed work environment.
  • Support recruitment, workforce planning, succession planning, and staff development initiatives.
  • Apply change management principles to support organizational growth and evolving priorities.
    Community Engagement & Communications
  • Lead comprehensive community engagement strategies, including regular engagement sessions with members.
  • Ensure clear, consistent, and culturally appropriate communications regarding programs and services.
  • Strengthen trust, transparency, and accountability through meaningful member engagement.

CORE COMPETENCIES

  • Demonstrated community based experience and knowledge and ability to guide and support program managers, leaders and staff in the practical application of legislation and policies that will strengthen family and community centered service approaches that uphold community, cultural continuity and wellbeing of community, children and families.
  • Financial and operational acumen in budgeting, compliance and reporting.
  • Strategic and strong analytical thinking skills with planning, and problem-solving skills
  • Collaborative, culturally grounded, and trauma-informed leadership style
  • Excellent written and verbal communication skills
  • Ability to lead, mentor, and support multidisciplinary teams
  • Strong relationship-building skills with internal and external partners
  • High degree of professionalism, accountability, and integrity
  • Ability to manage multiple priorities in a dynamic community centered environment
  • Adaptability and initiative in a dynamic community-based environment
  • Strong relationship building and stakeholder engagement skills.


EDUCATION & EXPERIENCE

  • Degree in Business Administration, Operations Management, Human Services or related field.
  • Minimum 5 years of progressive leadership experience in a Human services, health, or community-based
    operational setting.
  • Minimum 5 years of experience managing and leading staff
  • Demonstrated experience in program development, operational planning, budgeting and policy
    implementation.

WORKING CONDITIONS

  • Office-based with use of standard office equipment
  • Occasional travel for meetings and events
  • Occasional evening or weekend work to meet community and organizational needs

HOW TO APPLY

Interested candidates are invited to submit a cover letter and résumé outlining their qualifications and interest in the position.

SȾÁUTW̱ First Nation is committed to building a workforce that reflects the community it serves. In accordance with Section 41 of the BC Human Rights Code, preference may be given to qualified Indigenous applicants, including Indigenous, Métis, and Inuit candidates.

All applicants are encouraged to self-identify in their application if they choose. Hiring decisions will be made based on merit, qualifications, and organizational needs, while supporting SȾÁUTW̱ First Nation’s commitment to Indigenous employment and self-determination.

OTHER FACTORS

Culture/Language

  • Respect for and working knowledge of the W̱ SÁNEĆ culture and SENĆOŦEN language is required.

Personal Attributes

  • The Director of Programs and Services maintains strict confidentiality in performing their duties and demonstrates the following personal attributes: Respect, Empathy, Strength, Pride and Equality.

Our benefits package includes:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability insurance
  • Life insurance

DEADLINE: FRIDAY, FEBRUARY 27, 2026

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